Apr 26, 2025

Aarushi Bhadury

Ways You Can Reach Out To Someone In A Mental Health Crisis

​Directly Ask How They Are Feeling​

In a private and calm space, gently ask about their emotional state. Use phrases like, "I've noticed you seem really down, how are you truly feeling?" or "Is everything okay? You haven't seemed yourself lately." This shows you've noticed a change and care.

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​Actively Listen Without Judgment​

If they open up, listen carefully without interrupting or offering unsolicited advice. Simple acknowledgements like "I hear you" or "That sounds really tough" can be very powerful in making them feel understood and validated in their experience.

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​Express Your Concern Clearly​

Let them know you are worried about their well-being and want to offer support. Say things like, "I'm concerned about you, and I want to help you through this" or "It worries me to see you going through such a difficult time." Be genuine in your care.

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​Offer Specific Support​

Instead of a general offer of help, suggest concrete ways you can assist them. This could involve offering to accompany them to appointments, helping them find resources, or simply spending quality time with them to provide comfort and a sense of connection.

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​Validate Their Feelings​

Reassure them that their emotions are valid, even if you don't fully comprehend their experience. Avoid minimizing their pain with phrases like "It's all in your head." Instead, say, "It sounds like you're going through something really difficult, and it's okay to feel this way."

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​Help Them Identify and Access Resources​

Be prepared with information about mental health helplines and local mental health services. Offer to help them search for professionals or support groups in their area. Approach the topic of seeking professional help with sensitivity and understanding.

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​Stay Calm and Patient​

During a mental health crisis, the person might exhibit agitation, distress, or withdrawal. It is crucial for you to remain calm and patient. Your composed demeanor can help de-escalate the situation and provide a sense of stability.

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​Encourage Professional Help Without Pressure​

Gently suggest seeking guidance from a mental health professional. Frame it as a positive step towards feeling better and a sign of strength. You could say, "Talking to someone who specializes in these feelings might really help you find some relief and support."

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​Ensure Their Immediate Safety​

If you believe the person is in immediate danger of self-harm or harming others, do not leave them alone. Stay with them and seek immediate professional help by contacting emergency services or a local crisis hotline. Prioritize their safety above all else.

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​Follow Up and Offer Ongoing Support​

Reaching out during a crisis is important, but so is providing continued support afterwards. Regularly check in on them and offer your ongoing care. This demonstrates your genuine concern and commitment to their well-being in the long term.

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